Terms + Conditions

Please read these terms and conditions carefully before making a purchase on our webpage. These terms and conditions govern your access to and use of the services provided by our website.

1. Acceptance of Terms

By accessing and using our webpage, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you may not use our website.

2. Product Information and Availability

We strive to provide accurate and detailed descriptions of our products, including the size, materials, and any specific characteristics. However, slight variations in color, texture, or appearance may occur due to the nature of the printing process or individual monitor settings.

Unlike factory-made goods, handcrafted products are not produced on assembly lines. Instead, they are crafted individually, often using traditional techniques passed down through generations. This means that no two items are exactly the same. The slight variations in color, texture, and shape are part of what makes handcrafted products truly special. We encourage you to embrace the inherent variations of handcrafted products and appreciate the beauty in their uniqueness. We believe that these subtle differences make each item all the more special and enhance the joy of owning a handcrafted piece.

Please keep in mind that the images displayed on our website are representative of the product you will receive, but there may be slight variations due to the handcrafted nature of the items. We strive to provide accurate descriptions and images, but if you have any specific inquiries about a particular product, feel free to reach out to us. We are here to assist you and ensure your satisfaction with your handcrafted purchase.

3. Ordering and Payment

To place an order you must provide accurate and complete information, including your shipping address and payment details. By submitting an order, you represent and warrant that you have the legal right to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion. In the event of cancellation, we will promptly refund any payment received.

4. Pricing and Taxes

The prices of our art prints and decoration products are displayed on our website and are subject to change without notice. All prices are listed in the applicable currency and do not include any taxes or shipping charges unless otherwise stated. You are responsible for any applicable taxes, customs duties, or other fees associated with your order.

5. Shipping and Delivery

We strive to process and ship orders in a timely manner. However, delivery times may vary depending on your location and other factors beyond our control. We are not responsible for any delays or damages that may occur during shipping. Risk of loss or damage to the products passes to you upon delivery.

6. Returns and Refunds

a. Damaged or Defective Items: If your art print arrives damaged or defective, please contact us within [10] of receiving the order. We may require photographic evidence of the damage or defect. We will either replace the damaged item or issue a refund, depending on the circumstances.

b. Change of Mind: Due to the nature of our products, we generally do not accept returns or offer refunds for change of mind or subjective reasons. However, please contact us, and we will do our best to address any concerns you may have.

7. Intellectual Property Rights

All content on our webpage, including but not limited to images, text, logos, and graphics, are protected by copyright and other intellectual property rights. You may not use, reproduce, distribute, modify, or create derivative works of any content without obtaining prior written permission from the rightful owner.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our products sales webpage, including but not limited to any errors, omissions, or inaccuracies in the content or products.

9. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the Mexican Jurisdiction. Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Mexican Jurisdiction.

10. Entire Agreement

These terms and conditions constitute the entire agreement between you and us regarding your use of our products sales webpage and supersede any prior agreements or understandings.

If you have any questions or concerns about these terms and conditions, please contact us at info@rouche.studio