FAQ’s

  • To place an order for handcrafted decor items, follow these simple steps:

    Browse our collection and select the desired item.

    Choose any available options, such as size, color, or material.

    Click on the "Add to Cart" or "Buy Now" button.

    Proceed to the checkout page, enter your shipping and payment details, and confirm your order.

  • We take utmost care in packaging your art prints to ensure they arrive in perfect condition. Each print is carefully rolled and placed in a protective tube. Additionally, we use sturdy packaging materials to prevent any damage during transit.

  • Yes, we offer different framing colors for our art prints. On the product page, you will find the choices available, Select the one you prefer before adding the print to your cart.

  • Yes, we offer international shipping. However, please note that shipping costs and delivery times may vary depending on the destination. You can select your country during the checkout process to view the available shipping options and associated fees.

  • At the moment, we do not offer custom art prints. However, we try to regularly update our art prints with new and unique collections. We recommend exploring our existing selection, as you might find something that resonates with your preferences.

  • Yes, they are limited editions made by the studio, once they’re gone they’re gone. They are sent to you with their official certificate of authenticity.

  • Many of our handcrafted items are one-of-a-kind or made in limited quantities. The product descriptions will indicate if an item is unique or part of a limited edition. These pieces add an exclusive touch to your decor.

  • We have a rigorous quality control process in place to ensure that every handcrafted decor item meets our standards. We carefully inspect each item before it is shipped to ensure its quality, craftsmanship, and durability.

  • The materials used in our handcrafted items vary depending on the product. Common materials include wood, ceramic, fabric, and natural fibers. Each product description provides detailed information about the materials used.

  • We accept various payment methods, including credit cards, debit cards, PayPal, and other secure online payment gateways. You can choose the most convenient option during the checkout process.

  • Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and know when it will arrive.

If you have any other questions or need further assistance, please don't hesitate to contact our customer support team.

We are here to help!

Love, Rouche Team.